Legal and Privacy Notice

The Art Spark is committed to protecting the privacy and data of our clients. This notice outlines our practices regarding the collection, use, and protection of personal information. We understand the importance of trust and transparency, and this notice is designed to inform you of your rights and how we ensure the security of your data.

Data Processing and Usage

We only process data for staff administration, accounts or records, and advertising, marketing, and public relations related to our own business activities. We collect your name, address, e-mail, and telephone number to fulfil orders and manage our relationship with you. If you provide data regarding another person, you confirm they have authorized you to share their personal data with us and have been informed about how we will use their information, as detailed in this notice.

Ensuring Your Privacy and Data Protection

The Art Spark takes your privacy seriously. We do not disclose your personal data to any third parties who are not directly involved in fulfilling your order or providing our services. We ensure that your data is not disclosed to state institutions and authorities except if required by law or other regulations. You have the right to access your personal data and request its erasure from our systems.

Third-Party Services

Our website integrates with Eventbrite for event management and ticketing purposes. Please be aware that Eventbrite has its own legal and privacy policies that you should review when using their services. The Art Spark is not responsible for the privacy practices of Eventbrite or any other third-party service. We encourage you to read their policies carefully.

Data Breach and Security Incident Management

In the event of a data breach or security incident, The Art Spark will take immediate steps to protect client information and notify affected parties as soon as possible. If you have any questions about the data we hold on you please reach out via email at penny.coles80@gmail.com, or in writing to 1 Elliots End, Scraptoft, Leicester, LE7 9FX. We will respond within one month of receipt, unless the number or complexity of requests requires an extension of up to 2 months. You have the right to lodge a complaint with the regulator at the Information Commissioner's Office and/or seek a judicial remedy if you believe your data has been compromised.

Information

Conditions of use.

Your access to and use of The Art Craft website is subject to the following terms and conditions. By accessing and browsing this site you accept without any limitation or qualification.

Refunds

Please note we can only refund in the event of a course being cancelled due to insufficient number of applicants or unforeseen circumstance. In such cases you will be notified and full payment will be refunded or a different course date offered. No refunds will be given for sessions missed due to illness, holidays or other personal circumstances.

General disclaimer.

The Art Spark has endeavoured to ensure that all information on this site is correct.  The content of the site is provided to you 'as is' without representation or warranty of any kind  including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement. The Art Spark accepts no liability for any statement, inaccuracy or omission on this site. The Art Spark accepts no liability for any loss or damages of any kind resulting from information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to use, downloading of or browsing in this site. You acknowledge that by visiting the website you become bound by the current version of the relevant terms and conditions and unless stated in the current version, all previous versions shall be superseded by the current version.

External Links

We have placed links on this website to other websites. These websites are outside of our control and no representation is made as to their content. Use and reliance of any external links and the content thereon provided is at your own risk. When visiting external links you must refer to the external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of The Art Spark.

Payment

Please ensure details provided for payment are correct at the time of placing the order.  We require the cardholders registered address to enable validation with your payment card company. We accept no responsibility for orders that are held back due to incorrect or invalid payment details being submitted. Payment is taken at the time of placing your order and you will receive a confirmation email that your order is being processed.

Consumer Protection

Should for any reason your card payment be used fraudulently to purchase goods from the site, you are entitled to cancel the said payment. If payment has already been taken from your card you are entitled to a re-credit or have monies returned to you by the card issuer in accordance with the standing Consumer Protection Distance Selling Regulation.

Contact Us

For any queries regarding this Legal and Privacy Notice or your personal data, please don't hesitate to contact us. We are here to help ensure your privacy and data security.